Main Responsibilities:

-Provide technical support and services to customers of process industry in China

-Identify customer needs and expectations and formulate an offering to meet those needs

-Review service requests for repairs and maintenance, determine nature of problem and recommend appropriate solutions

-Implementation of good safety practice of technical service activity

Requirements:

-Bachelor’s degree or above, major in process automation, electrical and electronics engineering, applied physics or related fields

-Minimum 3 years’ working experience, around 2 years’ customer service or technical support experience in process automation is preferred

-Good communication skills

-Aptitude to work under pressure and independently

-Strong ability of problem solving in fields

-Customer and result oriented

-Committed, responsible and initiative working attitude

-Fluency in spoken and written English is preferred

-Flexibility in travel